![]() After saving, click on the checkbox labeled I have printed or saved these codes.ĩ. ![]() If you switch phones and forget to export your authenticator or you lose your phone, you will not be able to log into your account unless you have your recovery codes. Please save the recovery codes in a safe place. ![]() On the final page, you will see your 10 recovery codes. Please try entering in another code to test and if that does not work, delete the account from your authenticator app and start from Step 5Ĩ. If you see a red X, either there is a typo, the code has expired, or the pairing process was not successful. If it has paired successfully, you'll see a green check and you can then hit Next. On the next page, please enter a six digit code from the authenticator into the box, and then hit Check to make sure your codes are working. When pairing, the account will show up on the authenticator app on your phone, with six digit codes that refresh every 30 seconds.ħ. After scanning, click on Next to go to the next step.Ħ. Use your phone's camera to scan the QR code on screen, or manually type in the secret key. When pairing an account, you will be given an option to scan the QR code or enter the secret key. After downloading your authenticator app, follow the instructions in the app to pair your account. After the app has finished downloading, please click on Next to get the QR code for pairing.ĥ. Please download one of the authenticator apps in the list onto your mobile device from your respective play store. The next window states which authenticators we currently support. A box will pop up that will start the setup process. Click the change link to start the setup processģ. ![]() There will be a section at the bottom labeled Two-Step Verification. For Team Owners: Enforcing Two-Step VerificationĢ.Watch video or see setup instructions below video. This means, even if someone has guessed or stolen your Splashtop ID and password, he or she will not be able to log into your Splashtop account and access your computers. The security code will be generated by an authenticator app on your mobile device. Once enabled, logging into Splashtop will require an additional six-digit security code, in addition to your Splashtop password. Please click into the link for more details.Two-step verification, also known as 2-factor authentication or 2FA, is an optional but highly recommended security feature. There are two limitations when using Mirror driver. Go to the Advanced tab, scroll down to find the Install Mirror Driver button / Mirror screen capturing option.Please first make sure you're running Splashtop Streamer v3.0.8.2 or later. (HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc.\Splashtop Remote Server) Besides uninstalling the driver, there is a key “VirtualDisplay” to turn on/off the driver.This should resolve the display issues when remote system is a headless one, i.e.This should resolve the black screen issue when remote system is a headless one.The newly created display is with 720P resolution.E.g., if remote system is a headless one, you will have one display if it is dual-monitor system, there will be three. After installing the driver, it will create a virtual display when a remote session is established, named SP-DSP00.Establish a remote session to the computer.Right-click "install_driver64.bat" (for 64-bit OS) or "install_driver.bat" (for 32-bit OS) and run as Administrator.C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\Driver\LciDisplay. ![]()
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